Analysis of Organizational Cultural Profile Gaps Using a Cultural Intelligence Web-Based Tool

The performances of the companies involved in the globalization process are conditioned by their managers’ abilities to understand the cultural differences of their stakeholders, to assess the cultural profiles of their business partners and to promote the cultural synergy. Our paper emphasizes the results of a survey that we undertook in the field of Cultural Intelligence (CQ), by analyzing two cultural profiles from a Romanian company and a Tunisian one, using a CQ web-based platform. The answers provided by a sample of employees of each company were processed by the means of the CQ platform facilities. The cultural profiles assessment reveals the cultural gaps between two companies involved in the same type of activities but belonging to different countries and implicitly cultures.cultural intelligence; gap; cultural profile; cross-cultural; globalization.

Knowledge Economy and the Necessity of Knowledge Management

This paper tries to present an existing relation between knowledge economy and knowledge management. We started by emphasizing the main principles of knowledge society and the consequences that determine the movement to a new economical paradigm. Further, we discussed organization competitiveness as being a critical success factor for modern organizations. At last we described the link between knowledge and sustainable competitiveness and presented knowledge management as the perfect “recipe” to obtain it.competitiveness, knowledge management, knowledge society, knowledge economy, sustainable, KM activities

The Impact of the Cross-Cultural Factors on Getting the Management Performances within AKER Multinational Company

Our paper approaches the aspects connected to the analysis of the values’ system specific to the AKER multinational group, world leader on the market targets represented by cruises and ferryboats, commercial ships and offshore platforms. The case study was developed at Aker Tulcea subsidiary, component of AKER multinational group. We proposed to identify the cultural profile of this firm, on the basis of the organizational cultures pattern elaborated by G. Hofstede. In this way, we conceived a questionnaire addressed to a number of 20 middle managers, in view to analyze the cross-cultural influence upon the performances of this organization. The results obtained during our research revealed that Aker Tulcea subsidiary assumed the values promoted by AKER multinational group, fact which led at the efficient management of the cultural differences and the creation of the premises in order to obtain organizational performances.cross-cultural; performance; cultural values; motivation; rewards, cultural differences.

The planning of a Customer Relationship Management project: requirements and opportunities

After a brief presentation of the aspects regarding the planning of a customer relationship management (CRM) project, we emphasize the factors that assure the success of such an approach. In order to obtain the attended results, an organization needs the best selection of the project manager and the most efficient teamwork, which implies employees from the company’s departments and also IT specialists. In the final part, we made appreciations concerning the efficiency of a CRM project and the opportunities created by its implementation.customer relationship management, business strategies

The Impact of the New Information and Communication Technologies on the Performance Control Indicators System

Our paper emphasizes the way in which the information and communication technologies offer a real support to the managers which have a global vision on the key factors that assure business performances. The simulation of a Total Performance Scorecard reveals the advantages and opportunities of the software - Balanced Scorecard Designer in the determination of the project efficiency, based on four integrated dimensions: financial perspective, customers’ perspective, internal business perspective and organizational learning.Balanced Scorecard, performance control, strategy, organizational learning

Perspectives on knowledge management models

The purpose of this paper is to present the way some widely used knowledge management models are structured. We will describe the most important characteristics of each model, with our comments about its usefulness in the economical environment. The models we chose to analyze are as follow: von Krogh and Roos, Nonaka/Takeuchi, Wiig, Boisot and Bennet. We will discuss about main factors involved, about types of knowledge and elements which forms it and of course about advantages and disadvantages of these models. The paper will end with a general conclusion, which will largely synthesize our conclusions about each knowledge model.knowledge, model, cognitive, epistemological, tacit, explicit, internalization, adaptive, assets, efficiency, forecasts, measures, dimensions

Innovation Seeking Strategy of IT Outsourcing on e-Europe

In this paper, we emphasize the opportunities concerning the implementation of an intelligence receptive organizational culture, that allows the fast and flexible response of companies’ strategies in the competitive e-business. Due to the promotion of an an intelligence receptive culture, e-Europe software companies start to see the Romanian IT firms as extremely attractive targets for outsourcing projects that suppose not only NOT the creation of specialized software, but also the overtaking of maintenance or suppoert services. The creation of a website designed to facilitate the outsourcing projects will assure the increase of the Romanian IT companies’ visibility in e-Europe.outsourcing, information technology, website, intelligence receptive culture, e-Europe

Knowledge Economy and the Necessity of Knowledge Management

This paper tries to present an existing relation between knowledge economy and knowledge management. We started by emphasizing the main principles of knowledge society and the consequences that determine the movement to a new economical paradigm. Further, we discussed organization competitiveness as being a critical successfactor for modern organizations. At last we described the link between knowledge and sustainable competitiveness and presented knowledge management as the perfect “recipe” to obtain it

Achieving the next level of Growth through Competitive Intelligence Practices: An Exploratory Study of Romanian

The paper explores the tool of Competitive Intelligence (CI) as an effective method of building one’s capability and focus and illustrates the benefits of gathering competitive intelligence by applying it on the top technology services firms in India. These results are then analysed in the light of the responses to the questionnaire administered to the selected three Romanian Offshore technology services providers. The study revolves around the key assumption that there is a set of factors common to all industry players whether in India or Romania, so it would be vital to collect information about how do these global competitors perceive their external environment and what strategies are they planning to adopt in order to grow in these competitive scenario. Given the growth targets set by these Romanian firms over the next five years and given the fact that there is no formal practice of gathering CI, the study recommends strategies for these Romanian players and builds a case for developing a Competitive Intelligence Plan by these firms in order to make the most of their capabilities and stay competitive

Innovation Seeking Strategy of IT Outsourcing on e-Europe

Abstract. In this paper, we emphasize the opportunities concerning the implementation of an intelligence receptive organizational culture, that allows the fast and flexible response of companies' strategies in the competitive e-business. Due to the promotion of an an intelligence receptive culture, e-Europe software companies start to see the Romanian IT firms as extremely attractive targets for outsourcing projects that suppose not only NOT the creation of specialized software, but also the overtaking of maintenance or suppoert services. The creation of a website designed to facilitate the outsourcing projects will assure the increase of the Romanian IT companies' visibility in e-Europe